Payments

When you first create a new HCP organization, you are automatically granted $50 in trial credits to apply toward HCP services. You can optionally add a credit card during setup. If you skip this option, your organization remains in trial status until the free credits are depleted or until you add a credit card. Refer to Add a Credit Card for instructions.

Add a Credit Card

Open your Project or Organization dashboard and click on the View billing link in the Billing summary tile.
Click Payment methods in the sidebar.
Click Add credit card and enter your billing information when prompted.
The following image shows the interface for adding a credit card in the HCP organization screen. The following image shows the interface for adding a credit card in the account summary screen.

Change Credit Card

Navigate to the Billing page for your organization via the Billing summary tile in the Project or Organization dashboard.
Open the Billing page and click Payment methods in the sidebar.
Select Edit credit card from the Manage menu.
Update the billing information when prompted.

Remove Credit Card

Delete any resources currently in use, such as Consul or Vault clusters and Packer registries.
Navigate to the Billing page for your organization via the Billing summary tile in the Project or Organization dashboard.
Click Payment methods in the sidebar.
Select Remove credit card from the Manage menu.
The following image shows the interface for removing a credit card in the HCP payment methods screen.

HCP generates your final invoice and the remainder of your usage. If your organization does not have any remaining credits or another payment method, you will not be able to deploy any new paid resources.

Understanding your payment status

To find the payment status for each monthly pay-as-you-go (PAYG) plan statement, navigate to your organization's "Monthly summaries" page.

From the "Organization overview," click Billing.
Click Monthly summaries .

The following list describes each payment status that may appear when reviewing your pay-as-you-go monthly summaries:

Payment Due: This status indicates that there is an outstanding amount that needs to be paid by the end of the billing cycle. Your card on file will be automatically charged at the end of the month.
Good Standing: This status indicates that the statement has been paid in full and there are no outstanding charges.
Overdue: This status indicates that the payment for your statement was not received by the due date. Ensure you address overdue payments to avoid any interruptions to your services.
Void: This status indicates that the transaction was canceled or invalidated. No action is required from your end.
Payment Pending: This status indicates that a payment is in progress. After the payment is processed successfully, your status will be updated to Good Standing.

If you have any questions or concerns about your billing status, contact support.

Set Up an Entitlement Billing Contract

If you purchased an Entitlement contract to use in HCP, you must share your HCP organization ID with your HashiCorp account manager so that they can locate your HCP organization and activate your contract.

Your unique organization ID is a string that can be found by navigating to the ‘Organization Settings’ page in the HCP portal.

The following image shows the location of the HCP organization ID in the organization settings screen.

Set up a HashiCorp Flex^TM Contract

You must self-activate your Flex contract going forward.

One day before your contract start date, HashiCorp will automatically generate a contract activation code that references your contract details and email it to the tech contact provided to your HashiCorp Sales Account Manager. Please follow the steps below to complete the activation process:

Steps	Actions required
Step 1	You (designated tech contact) will receive an email containing the activation code, a few details about the Flex contract, and a link that will take you to the HCP portal by clicking on the “Activate contract” link. (Email subject: “Action required: Activate your contract”)
Step 2	Once you click on “Activate contract”, it will take you to the HCP portal to select the HCP organization you want to apply your Flex balance to. Optionally, you can login to the HCP portal and select the HCP organization you want to use, go to Payment Methods under Billing and click on ‘Add activation code’ link to enter the code from the email.
Step 3	Add the activation code from email and review the Flex contract details including HCP organization ID before clicking on the “Activate contract” button.
Step 4	Once you click “Activate contract”, you will be redirected back to the Account Summary page showing a confirmation message. You will also receive an email confirmation regarding the activation status. Your Flex balance will be available to view within the next hour.

HCP Terraform and Flex

If you want to use HCP Terraform Plus with HashiCorp Flex^TM, you will need to provide your HCP Terraform organization name(s) to your account manager. If you need to link HCP Terraform organizations to Flex after the orders process, contact support.